New Client Information

New Here?

Welcome to Hometown Pet Vet

We are so glad you found us. Whether you are bringing home a new puppy or kitten, moving to the area, or simply looking for a veterinary team that feels like a better fit, we want getting started to feel easy.

This page has the basics you may want before your first visit: what to bring, how to contact us, where to find us, how to access the pet portal, and a few helpful tools for future care.

Request AppointmentSave Our Contact Info

Tap to save our phone number, text number, email, and address to your contacts.

First Visit Setup

What to Bring or Send Before Your Visit

If you have records from another clinic, rescue, shelter, breeder, or previous veterinarian, sending them ahead of time helps our team get to know your pet before the appointment.

Previous vaccine records
Medical history or recent exam notes
Current medications or supplements
Allergy or reaction history
Recent lab work, imaging, or surgery records
Adoption, rescue, shelter, or breeder paperwork
A fresh stool sample, if requested or due for parasite screening
Questions you want to ask Dr. Ashley and the team

Not sure what to send? Just call or text us. We are happy to help.

Keep Us Handy

Save Us Before You Need Us

It is always easier to have your veterinary clinic saved before you need to call. Add Hometown Pet Vet to your contacts so our phone number, text line, email, and address are easy to find.

Save Our Contact InfoCall Hometown Pet VetText the Clinic
Call(972) 526-0006
Text833-752-0995
Emailinfo@hometownpetvet.com
AddressHometown Pet Vet
1313 South State HWY 205
McLendon-Chisholm, TX 75032

Finding the Clinic

What to Look For When You Arrive

Hometown Pet Vet looks like a house and can be easy to miss when driving. We are located in McLendon-Chisholm, a few doors down from the Chisholm Country Store.

1313 South State HWY 205
McLendon-Chisholm, TX 75032

Get Directions
Hometown Pet Vet clinic building in McLendon-Chisholm Texas
PetCare app screen for Hometown Pet Vet client portal access

Stay Connected

Set Up the Pet Portal & Clinic App

The PetCare app and pet portal make it easier to stay connected with Hometown Pet Vet, request appointments, manage parts of your pet’s care, and access helpful clinic information.

Access Pet PortalDownload for iPhoneDownload for Android

Future Care Tools

Food, Pharmacy & Refills

Two simple ways to manage products recommended for your pet.

Online Pharmacy

Use Hometown Pet Vet’s online pharmacy for approved medications, preventives, and prescription products recommended for your pet.

Visit Online Pharmacy

Pro Plan Vet Direct

Order eligible Purina Pro Plan veterinary diets and nutrition products online.

Special offers code: UZGCE

Visit Pro Plan Vet Direct

Before Your Visit

Payment Options

If you have questions about payment options, deposits, invoices, or payment plans, please contact our team before your visit.

PRE-LAUNCH CHECK: Verify the clinic’s accepted payment types before this site goes live. Do not publish an unverified payment-method list.

View Payment Plans

Helpful Answers

Quick New Client Questions

These are the basics most new families want to know before their first visit.

How do I request an appointment?

Call, text, or send us a message. Appointment requests are not confirmed until you hear back from our team.

What should I bring to my first visit?

Bring any available vaccine records, medical history, medications, adoption or breeder paperwork, and questions you would like to discuss.

Can I send records before the appointment?

Yes. Sending records ahead of time helps our team review your pet’s history before the visit.

What if my pet needs urgent help?

Please call or text during regular business hours. For life-threatening emergencies or after-hours concerns, contact an emergency veterinary hospital right away.

Ready to Get Started?

We would be honored to welcome you and your pet to Hometown Pet Vet.

Request AppointmentCall Hometown Pet Vet
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