New Client Information
New Client Information
Welcome to Hometown Pet Vet. We are so glad you are here.
Whether you are bringing home a new puppy or kitten, moving to the area, or looking for a veterinary team that feels like a better fit, our goal is to make your first visit feel easy, comfortable, and welcoming.
At Hometown Pet Vet, we believe great veterinary care starts with trust. Our team takes time to listen, answer your questions, review your pet’s history, and help you feel confident about the next step in your pet’s care.
Before Your First Visit
What to Bring or Send
To help us get to know your pet and prepare for your appointment, please bring or send any available medical records before your visit.
If you are unsure what to bring, just give us a call or text. We are happy to help.
- Previous vaccine records
- Medical history or recent exam notes
- Current medications or supplements
- Information about allergies or past reactions
- Any recent lab work, imaging, or surgical records
- Adoption, rescue, or breeder paperwork, if available
- A fresh stool sample, if requested or if your pet is due for parasite screening
What to Expect at Your First Appointment
Your first visit gives our team a chance to get to know you and your pet.
We want you to feel informed, not rushed. Please bring your questions with you.
Download the Hometown Pet Vet App
Stay Connected with Your Pet’s Care
For easier communication and access to your pet’s care, download the Hometown Pet Vet mobile app.
Search for Hometown Pet Vet in the App Store or Google Play. You can also download the app using the links or QR code provided by our clinic.
- Request appointments
- Access pet information
- Manage reminders
- Communicate with the clinic
- Stay connected with your pet’s care
Helpful Client Tools
Simple ways to manage your pet’s care
We know life gets busy, so we want to make managing your pet’s care as simple as possible. If you are not sure where to start, contact our team and we will point you in the right direction.
Our Location
Hometown Pet Vet
1313 South State HWY 205
McLendon-Chisholm, TX 75032
New Client FAQs
New Client FAQs
Are you accepting new clients?
Please call or text our team to confirm current appointment availability. We would be happy to help you schedule a visit or answer questions about getting started with Hometown Pet Vet.
What should I bring to my pet’s first appointment?
Please bring any previous medical records, vaccine history, current medications, and information about your pet’s health or behavior. If available, adoption, rescue, or breeder paperwork can also be helpful.
Can I send records before the appointment?
Yes. Sending records ahead of time helps our team review your pet’s history before the visit. If you are not sure how to send them, call or text us and we will help.
How should I prepare my pet for the visit?
Dogs should arrive on a leash, and cats should arrive in a secure carrier. If your pet is nervous, reactive, or has had a stressful experience at the vet before, please let us know so we can help make the visit as comfortable as possible.
What happens during the first visit?
Your pet’s first visit usually includes a physical exam, a review of medical history, and a conversation about vaccines, parasite prevention, nutrition, behavior, and any concerns you may have.
Do I need to download the clinic app?
The app is not required, but it can make it easier to request appointments, manage reminders, communicate with the clinic, and stay connected with your pet’s care.
Can I text the clinic?
Yes. You can text Hometown Pet Vet at 833-752-0995. Texting is a helpful option for non-emergency questions, appointment requests, and general communication during regular business hours.
What if my pet needs urgent care before becoming established?
If your pet is sick, injured, or not acting like themselves during regular business hours, please call or text us for guidance. If your pet is experiencing a life-threatening emergency or needs after-hours care, contact an emergency veterinary hospital right away.